A voucher purchased on Love Sweet Deals has two separate values:

(i) the amount paid

(ii) the promotional value.

The promotional value is the extra value offered with the voucher deal that extends the value usually received from the merchant for the amount paid.

e.g. If you purchase a $10 for voucher that entitles you to $50 of goods, services or experiences from a merchant, the amount paid is $10 (this amount does not expire until it is used or is refunded) and the promotional value is $50 (the promotional value expires on the date stated on the voucher unless expiration of the promotional value is prohibited by law).

The merchant is responsible for permitting you to redeem your voucher for at least the amount paid, even after the promotional value has expired. The amount paid will never expire.